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no

The Power of the Word “No”! – Why being the “yes man” isn’t always the answer

Who wants to say no? Of course you want to impress your clients, employer, or customers. Agreeing to any and all of their requests might feel like the fastest way to gain their trust and drive success at work. On paper, it seems like this should work. Have you ever considered that your desire to … Continue reading The Power of the Word “No”! – Why being the “yes man” isn’t always the answer

Complaints

How to turn your Customer Complaints into Positive Experiences

I’m afraid that we all get them and with the very best will in the world, mistakes do happen. When it comes to complaints, these mistakes and poor handling of a situation can be costly for business in more ways than you may first realise. That being said, any feedback, good or bad is an … Continue reading How to turn your Customer Complaints into Positive Experiences

Wedding Planning

Starting a Business In The Wedding Industry (Quick reads 2020)

I recently had the chance to catch up with Amy Aldridge, a young entrepreneur who has started up her own company in the wedding industry. Keep reading to find out what her inspiration was and what encouraged her to take the leap and pursue her dream career path. The beginning of the year is the … Continue reading Starting a Business In The Wedding Industry (Quick reads 2020)

over 50 Job

Jobs for over 50 with no degree. How to find your dream job when your over 50 in today’s market (2019)

Looking for jobs for over 50? Wanting a career change when you’re over 50 can be intimidating. Going into a job interview and seeing all of the candidates are half your age and sat on their phones, up to date on the latest technology is pretty disheartening. But don’t let that stop you from getting … Continue reading Jobs for over 50 with no degree. How to find your dream job when your over 50 in today’s market (2019)

Branding Cover Image

What is branding? An experts insight! [Quick Reads] (2019)

Have you ever wanted a behind the scenes look at the brains behind some of the biggest brands in world. How they think? And what does branding really mean? I was lucky enough to get the chance to catch up with Nicola Maudsley, a branding manager that has worked with some of the biggest brands … Continue reading What is branding? An experts insight! [Quick Reads] (2019)

millionaires billionaires and the science of wealth

How much is too much? Millionaires, billionaires and the science of wealth (2019)

Currently, the world has over a thousand billionaires and there are even more millionaires. In the US alone, there are over sixty million millionaires. If like me, you have ever wondered how they amassed their wealth, then you are in the right place! Did the money just fall into their laps? Millionaires are easily found, … Continue reading How much is too much? Millionaires, billionaires and the science of wealth (2019)

Describe how to respond to complaints

The 6 best conflict management techniques used to respond to customer complaints and conflict in the workplace in 2019

You, I, customers, employees, people, we are DIFFICULT! Employee conflict and customer complaints are something that occurs on a regular basis in any company, this blog is going to describe how to respond to complaints and give you a few handy tips to help with them. These have been tried and tested over and over … Continue reading The 6 best conflict management techniques used to respond to customer complaints and conflict in the workplace in 2019